Conflict is defined as a serious disagreement or argument, a quarrel a squabble, a battle, it's uncomfortable, it's awkward... none of that sounds pleasant does it? Yet somehow, Karen is able to see the light in this terribly uncomfortable situation and helps others work through conflict in an incredibly healthy and helpful way. She uses her years of expertise at intense mediation tables, supportive research from scholars and well-designed strategies to help give conflict a better reputation.

Understanding the dynamics of theory allows leaders to strategically manage relationships and begin to move teams toward maximum productivity. Grasping the basic variables will afford leaders an opportunity to positively structure relationships with followers empowering them to work beyond their job descriptions. A group of followers who are creatively engaged can catapult a team beyond the sum of its parts. In this episode, we’ll discuss Leader-Member Exchange Theory; Propose a Fresh View on Appointing Leaders; and The Importance of Leaders Caring about their Followers.